Returns

We want you to love your XMONDO products! If you are not completely satisfied with your purchase, click this link and enter your order number and zip code. If you have any questions you can reach out to our customer service team at support@xmondohair.com.

Return Policy Details:

  • Unopened Products: We accept returns for unopened products within 30 days of the original purchase for a full refund to the original form of payment.
  • Opened Products: Opened or lightly used products can be returned within 30 days of purchase for store credit only.
  • Gift Cards: We do not offer returns for gift cards.
  • Shipping Costs: Customers are responsible for return shipping costs, and original shipping costs are non-refundable.

XMONDO Hair reserves the right to refuse any return or refund that does not meet these conditions.