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Returns

We want you to love your XMONDO products! If you are not completely satisfied with your purchase, please reach out to our customer service team at support@xmondohair.com with the following information:

  • Name
  • Order number
  • Products you would like to return

Return Policy Details:

  • Unopened Products: We accept returns for unopened products within 30 days of the original purchase for a full refund to the original form of payment.
  • Opened Products: Opened or lightly used products can be returned within 30 days of purchase for store credit only.
  • Gift Cards: We do not offer returns for gift cards.
  • Shipping Costs: Customers are responsible for return shipping costs, and original shipping costs are non-refundable.

Return Address:
XMONDO Hair
ATTN: Returns
201 Varick St. #406
New York, NY 10014

XMONDO Hair reserves the right to refuse any return or refund that does not meet these conditions.