Free Shipping on U.S. orders over $60

Free shipping on U.S. orders over $60

FAQ

Placed the wrong address on your order?

Email customerservice@xmondohair.com to fix any mistakes or to get any questions answered. Emails will be answered within 24-48 hours Monday through Friday.

Is XMONDO completely Vegan?

XMONDO is not completely vegan at this time. Glitterati contains 0.00025% of carmine and 0.0005% of propolis concentrate. We are working to reformulate Glitterati to be completely vegan. All other XMONDO products are vegan.

Returns and Exchanges

We want you to love your XMONDO products. If you are not completely satisfied with your products, please reach out to our customer service team at customerservice@xmondohair.com. We accept returns for unopened or lightly used products within 30 days of the original purchase. We do not cover shipping costs for returned items. All refunds will be credited to the original form of payment. 

Can I get an appointment with Brad?

Brad does not have availability for appointments or hair consultations at this time. Please do not contact customer service for an appointment or hair advice.

Do you ship to my country?

Countries we ship to are constantly changing. Take a look at the countries listed in shipping section of checkout for the most recent list!

Are international customers responsible for paying customs duty and taxes?

Yes. You are responsible for any fees, duties, or taxes required by customs.

What are domestic shipping costs?

Products are shipped via USPS or Fedex and depend on total package weight and selected shipping method. Domestic orders over $60 ship for free.

Do you have a discount for professional cosmetologists?

At this time, we do not.

Can I buy XMONDO Hair products anywhere else?

At this time, XMONDO products are sold exclusively at xmondohair.com!

Where can I learn more about XMONDO Hair?

Check us out on Instagram @xmondohair

How can I contact XMONDO support?

We are here to answer any additional questions at customerservice@xmondohair.com. Emails will be answered within 24-48 hours Monday through Friday.